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This article clarifies commonly asked questions about Google Analytics.

My SnapEngage events are not being tracked in Google Analytics

Check your website to see if the Google Analytics events and SnapEngage code have been added correctly. Be sure that the Google Analytics Global Tracking Code is added directly below the SnapEngage code.

Are you using the same …

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The purpose of this article is to provide a comprehensive overview of how to restrict agent login to Google SSO.

If you have an Enterprise account and want Google SSO to be the only method that your agents can use to login in to the SnapEngage chat platform, you will need to enable the “Exclusive Login” checkbox …

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The purpose of this article is to provide a comprehensive overview of how to integrate with Google Ads .

Google Ads (Formerly Google AdWords) is an advertising service for businesses wanting to display ads on Google’s advertising network. The Google Ads service enables businesses to set a budget for advertising and only pay when people click the …

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The purpose of this article is to provide a comprehensive overview of the Security Settings tab.

Security Settings

Only your account owner can change your security settings.

*The new security settings are available on enterprise accounts.

Password Rules

Password complexity

Change the password requirements to increase the difficulty of password cracking

Every time you increase the requirements …

About This Article

The purpose of this article is to provide a comprehensive overview of how to track SnapEngage events in Google Analytics.

Google Analytics is a very powerful tool to track engagement. It can, however, be challenging to set up and make sure events are firing. Please read this doc carefully and feel free to reach out to our …