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How to set up your Facebook Messenger as one of your SnapEngage Communication Channels

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This article goes over how to set up Facebook Messenger in the Settings > Channels tab.

 

Facebook Messenger is one of the various Communication Channels you can use with SnapEngage to connect with your clients. Messages sent to your Facebook Fan Page or Facebook Business Page from your visitors will be directed to your agents’ …

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How to set up your Communication Channels

About This Article

The purpose of this article is to provide a comprehensive overview of how to set up your Communication Channels. Under Settings > Channels you can set your Facebook Messenger, SMS text-to-chat, WhatsApp and Google Business Messaging.

Your SnapEngage account allows you to use various communication channels to connect with your clients. Besides live chat installed on your …

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